Basic Set up/ House rules


Thank you for choosing RakuNest for your journey in Silicon Valley! Here you can find all of the basic information you will need on how to use the RakuNest facilities.

Basic RakuNest Membership House Rules can be found here.


[For RakuNest Member]

WiFi SSID: RakuNest_Member

WiFI PW: re$9j4D9vk#W

[For RakuNest Guest]

WiFi SSID: RakuNest_Guest

WiFi PW: 5!4KV@4aetWU


We have a printer (color/black and white) nearby the reception desk.

The printer name is HP Officejet Pro X476dw MFP.

Please connect your laptop with a Printer by USB.

Name badge

You must wear your name badges on the left side of your chest, which will be verified by a security guard upon entry to RakuNest.

If you forget your name badge, please get a temporary badge at the reception desk at Rakuten building 800. You need to leave your ID/credit card at the reception desk to get the temporary badge for security purposes.

Security card

You must use a security card to both enter and leave the building, as well as to access different floors in Rakuten such as the fitness gym. From January 2019 your keycard must be used to access all floors via the stairwells.

Cafeteria and Food

Meals are served at 1st floor cafeteria in the 900 building between the following times.